okbej Responsible Gaming — Balancing Fun and Safety
Gaming should be a source of enjoyment, not stress. okbej is committed to keeping you safe and informed — from setting limits to getting support.
Our Commitment
okbej believes that online gaming is an entertainment activity — it should never be a cause of financial problems or mental stress. That is why we place the well-being of every player as our top priority. Responsible gaming is not just about rules — it is a culture, a mindset that okbej has built into every one of its services.
On our platform you will find deposit limit controls, powerful tools like time-out and self-exclusion, and 24/7 support in Bengali. okbej wants you to enjoy every moment — with full awareness and control.
Important: All gaming services at okbej are available only to adults aged 21 and above. Opening an account for minors is strictly prohibited and falls under our zero-tolerance policy.
Responsible Gaming Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount yourself. This keeps your budget fully in your control. Once a limit is set it takes effect immediately, and a waiting period applies before it can be changed.
Loss Limit
Set a limit on how much you are willing to lose within a given time period. Once that amount is reached, the system will automatically alert you and stop the session. This reduces the risk of playing impulsively beyond your means.
Time-Out
If you need a break, voluntarily take a time-out from 24 hours up to 30 days. No gaming activity will be possible on your account during this period. A short break helps you keep a clear head.
Self-Exclusion
Choose self-exclusion for long-term protection — from 3 months up to permanent. Once this is activated, your account is fully deactivated and cannot be reopened before the period ends.
Session Time Reminder
The system will remind you at set intervals how long you have been playing. These alerts help bring you back to reality and encourage you to take a break when needed.
Support and Advice
For any issue, contact okbej via 24/7 live chat or email ([email protected]). Our trained team will be by your side in Bengali to help you take the right steps.
21+ Age Policy
Only adults aged 21 or above may open an account and enjoy gaming at okbej. Every user must confirm their age at registration, and we reserve the right to verify identity documents in cases of doubt.
To protect minors from gaming, we ask you to use parental control software on your device and ensure that younger family members cannot access your account.
Please note: Operating an account on behalf of a minor is a direct violation of our terms and conditions and will result in permanent account closure.
Advice for Parents and Guardians
- Use a password or PIN on your device so children cannot gain access.
- Review your browser history regularly and install parental control software.
- Keep the okbej app or website out of reach of children.
- Have an open conversation with your children about gaming and build awareness.
- Never share your login details with anyone.
Signs of Problematic Gaming
When gaming crosses the boundary of entertainment and becomes a compulsive habit, it can have a negative impact on relationships, career, and financial health. If you notice the following signs in yourself or someone close to you, seek help.
Ask yourself — do any of the following apply to you? Answer honestly.
- You feel a repeated urge to play in order to win back money you have lost.
- You feel restless, irritable, or anxious when you are not gaming.
- You are playing beyond your budget or depositing borrowed money.
- You are hiding your gaming habits from family or friends.
- You are neglecting work, studies, or family responsibilities to play.
- You have tried to stop but have failed repeatedly.
- Gaming is affecting your sleep, eating, or mental health.
If even one of the signs above applies to you, contact the okbej support team without delay. We will help you take the right steps without any judgment.
How to Set Limits
Log In to Your Account
Log in to okbej and go to your profile section. Look for the "Responsible Gaming" menu there.
Choose the Limit You Want
Select the type of limit you want — deposit limit, loss limit, or session time. Also choose the period — daily, weekly, or monthly.
Enter the Amount and Confirm
Enter the amount or time limit and confirm. Deposit limits take effect immediately; increasing a limit requires a cooldown period.
Take a Time-Out if Needed
Activate a time-out for a temporary break or self-exclusion for long-term protection. Let the support team know if you have any questions.
Tips for Healthy Gaming Habits
- Set a budget before you start gaming and stick to it.
- Set a time limit — decide in advance how long you will play each day.
- Avoid gaming when you are feeling low, tired, or under stress.
- See gaming as entertainment, not as a source of income.
- Take regular breaks — at least 10 minutes every hour is good.
- Never play with borrowed money or money set aside for an urgent need.
- Spend time with family and friends — maintain a balanced life alongside gaming.
Support and Advice
Problematic gaming is a mental health matter, and seeking help for it takes courage. okbej is always by your side. Contact us through any of the following:
Live Chat
Talk to our support team directly via chat, 24/7. Get instant help in Bengali.
Email Support
Send an email to [email protected]. Our team responds in both Bengali and English.
If gaming has gone out of control, contact us on your own behalf or on behalf of someone you know. We will help you with self-exclusion or other protective measures while maintaining full confidentiality. Remember — asking for help at the right time is always the wisest thing to do.
Responsible Gaming FAQ
Play with awareness, stay happy
Enjoy your favourite games in a safe gaming environment at okbej — always within your own limits.